The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.
BRI Business Recovery and Insolvency
“BRI” and “BRI Business Recovery and Insolvency” are trading names of BRI (UK) Ltd, BRI (Northampton) Ltd, BRI (Coventry) Limited and BRI (Milton Keynes) Ltd whose registered numbers are 4130230, 4682072, 4682073 and 4682077. Registered office addresses are all 100 St James Road, Northampton, NN5 5LF.
L L Auburn, S K Bains, T E Guthrie, J W Rimmer and P J Windatt are licensed to act as Insolvency Practitioners in the United Kingdom by the Institute of Chartered Accountants of England and Wales.
Rules Governing Actions
All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences BRI Business Recovery and Insolvency’s IPs can be found at https://www.icaew.com/-/media/corporate/files/members/regulations-standards-and-guidance/master--insolvency-regulations-and-guidance-notes-010518.ashx?la=en. In addition, IPs are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/what-we-do/publications/professional/statements-of-insolvency-practice.
All IPs are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found at https://www.icaew.com/technical/insolvency/sips-regulations-and-guidance/insolvency-code-of-ethics
At BRI Business Recovery and Insolvency we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.
If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer John Warburton, BRI Business Recovery and Insolvency, 100 St James Road, Northampton, NN5 5LF. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.
Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email email@example.com; or you may phone 0300 678 0015. Information on the call charges that apply is available at https://www.gov.uk/call-charges.
BRI Business Recovery and Insolvency are also authorised and regulated by the FCA, registration number 702532, to undertake debt adjustment and debt counselling. Complaints relating to matters under our FCA authorisation can be referred to the Financial Ombudsman Service, Exchange Tower, London E14 9SR and you may be able to access their Alternative Dispute Resolution (ADR) system. More information can be found at http://financial-ombudsman.org.uk/consumer/complaints.htm.
Professional Indemnity Insurance
BRI Business Recovery and Insolvency’s Professional Indemnity Insurance is provided by CNA Insurance Company Limited. This professional indemnity insurance provides worldwide coverage excluding professional business carried out from an office in the United States of America or Canada, and any action for a claim bought in any court in the United States of America or Canada.
The Courts of England will have exclusive jurisdiction in relation to any matters arising in relation to any acts or dealings of BRI Business Recovery and Insolvency.
BRI Business Recover and Insolvency is registered for VAT under registration no. 162 3483 16.
Bribery Act 2010
BRI Business Recovery and Insolvency is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on BRI Business Recovery and Insolvency behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.
BRI Business Recovery and Insolvency take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.
BRI Business Recovery and Insolvency requires all those who are associated with it to observe the highest standards of impartiality, integrity and objectivity.
BRI Business Recovery and Insolvency prohibits anyone acting on its behalf from:
- bribing another person. A bribe includes the offering, promising or giving of any financial or other type of advantage;
- accepting a bribe. This includes requesting, agreeing to receive or accepting any financial, or another kind of advantage;
- bribing a foreign public official; and
- condoning the offering or acceptance of bribes.
BRI Business Recovery and Insolvency will:
- avoid doing business with others who do not accept our values and who may harm our reputation;
- maintain processes, procedures and records that limit the risk of direct or indirect bribery;
- promote awareness of this policy amongst its staff, those acting on its behalf and entities with which it has any commercial dealings;
- investigate all instances of alleged bribery, and will assist the police, and other authorities when appropriate, in any resultant prosecutions. In addition, disciplinary action will be considered against individual members of staff;
- review this policy regularly and update it when necessary.